Scanpst Outlook 2016

The blog summarizes how to locate ScanPST.exe aka Inbox Repair Tool in Outlook 2016/2013/2010/2007 versions. Also, we are going to discuss how you can run ScanPST.exe to repair Outlook PST files.

MS Outlook is one of the most known email clients used by several organizations to communicate internally and externally. It consists of two data file i.e. OST and PST. Offline OST files are the replica of Exchange data which is stored on Exchange Server. It permits users to work offline even in the absence of the Internet. And it gets synchronized with the Exchange Server when the Internet connectivity is re-established. Whereas, PST (Personal Storage Table) files keep all the essential user -data which includes emails, attachments, drafts, notes, lists, tasks, appointments, journals, contacts, calendars, etc. locally on the user machine.

What is ScanPST.exe and how it helps

It is very difficult for novice users to get the location of ScanPST.exe as Microsoft has many different versions. In the Outlook 2013 and 2016 versions. Available by subscription, scanpst is under the root directory in the install path. Users can run it by pasting this path in the address bar of Windows Explorer. C: Program Files Microsoft Office 15 root office15 scanpst.exe.

Microsoft provides its users with an inbuilt utility called ScanPST.exe. It is automatically installed along with the MS Outlook application. Whenever Outlook users come across Outlook errors, it becomes necessary to take help from Microsoft’s inbuilt utility called ScanPST.exe which is also known as Inbox Repair Tool. There are chances, when Outlook PST file gets corrupted due to virus attack, abrupt system shutdown, user profile deletion, malware attack, sudden termination of Outlook program, etc. Therefore, to cater to such issues, you can choose ScanPST.exe to scan and repair your Outlook PST files.

Know the location of ScanPST.exe in Outlook 2016, 2013, 2010 and 2007

However, it is very difficult to find the location of ScanPST.exe especially if you are not a tech-savvy guy. It has a different location for different versions of MS Outlook and MS Windows. The list is as follows:

Locate ScanPST.exe in Outlook 2016/Office 365

In 32 bit Windows: C:Program FilesMicrosoft OfficeOffice16

In64 bit Windows: C:Program Files (x86)Microsoft OfficeOffice16

In 64 bit Outlook: C:Program FilesMicrosoft OfficeOffice16

Locate ScanPST.exe in Outlook 2013

In 32 bit Windows: C:Program FilesMicrosoft OfficeOffice15

In64 bit Windows: C:Program Files (x86)Microsoft OfficeOffice15

In 64 bit Outlook: C:Program FilesMicrosoft OfficeOffice15

Locate ScanPST.exe in Outlook 2010

In 32 bit Windows: C:Program FilesMicrosoft OfficeOffice14

In64 bit Windows: C:Program Files (x86)Microsoft OfficeOffice14

In 64 bit Outlook: C:Program FilesMicrosoft OfficeOffice14

Locate ScanPST.exe in Outlook 2007

In 32 bit Windows: C:Program FilesMicrosoft OfficeOffice12

In64 bit Windows: C:Program Files (x86)Microsoft OfficeOffice12

After finding the location of ScanPST.exe, you simply need to run the ScanPST.exe tool by double-clicking on the setup. It will lead you to the Microsoft Outlook Inbox Repair Tool window shown in the picture below:

Now, you need to browse the location of PST file that you want to repair. Once selected, click on the Start button to initiate the scanning process.

Demerits of ScanPST.exe utility

Despite having many advantages, ScanPST.exe has some disadvantages too.

1. Unable to repair severely corrupted Outlook PST file.
2. The complex and tedious task to perform.
3. Doesn’t repair deleted items.
4. Must have the technical knowledge to operate the tool.

An alternative approach to repair Outlook PST file

You can run ScanPST.exe to repair Outlook PST file only when the corruption level is minor. If the corruption is severe, we suggest you opt for a reliable and affordable Shoviv Outlook PST Recovery tool to repair and recover PST file thoroughly. It is integrated with the highly advanced algorithm and easy-to-use interface. Non-technical users can operate the tool easily without taking any technical assistance.

Conclusion

Above in the blog, we have described both manual and automatic way to repair Outlook PST file. However, choosing a professional Outlook PST Recovery tool over ScanPST.exe would be a wise choice.

My computer crashed while Outlook was running so I now want to check my pst-file for errors with scanpst.exe.

After searching for a long time on my computer, I finally found it in a very odd location (e.g. not in the location everybody is saying where it should be) and I can’t start it either as that returns a permissions error.

Why is scanpst.exe not in its default location and how can I start it so I can repair my pst-file?

When you’ve installed Outlook via the Microsoft Store on Windows 10, the installation location is different from a “regular” installation via the Office website.

In addition, there are several additional security (sandbox) restrictions which will prevent you from running certain exe-files directly. Trying to run scanpst.exe will run into the following error;

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With a small trick and the help of Word, we can still run it though.

Step 1: Am I using Outlook from the Microsoft Store?

If you don’t know whether Outlook was installed via the Microsoft Store, there are a couple of ways to find out.

• Method 1
  Go to: Start-> Settings-> Apps
  If you see a listing for Microsoft Office Desktop Apps, you’ve installed Outlook via the Microsoft Store.
  If you see a listing for Microsoft Office 365, you’ve installed Outlook via the Office website.
• Method 2
  In Outlook go to: File-> Office Account
  Look at the version information shown next to the “About Outlook” button.
  It will either have “Microsoft Store” behind the version number or “Click-to-Run”. The latter indicates an installation via the Office website.

The About Outlook information reveals the installation source.

Note: If it turns out that you are not using the Microsoft Store based installation of Outlook, then you can find an overview of the possible locations of scanpst.exe here: Inbox Repair Tool (scanpst.exe).

Step 2: Open scanpst.exe via another Office app installed via the Microsoft Store

The trick to still be able to run scanpst.exe is to open it via another Office app that you have installed via the Microsoft Store. In the instructions below, we are going to use Word but if you only installed Outlook and are still able to open it, then you can use that as well of course.

1. Open any file browsing dialog in Word.
   For instance;
   • File-> Open-> Browse
   • Insert-> Pictures
2. Browse to: C:Program FilesWindowsApps
3. Open the folder called: Microsoft.Office.Desktop.Outlook_####.####.####.#_x86__8wekyb3d8bbwe
   • The # stands for the version number of Outlook.
   • Be careful you do not select the Outlook folder with “neutral” in its name as well. If you only see the AppxMetadata folder after opening it, you picked the wrong folder
4. Open the folder called: Office16.
5. Set the dropdown filter in the bottom right corner of the dialog to: All Files (*.*)
6. Scroll down and right click on scanpst.exe and choose: Open.

A bit unconventional but not impossible; Opening scanpst.exe via Word.

After opening scanpst.exe, it works exactly the same way as normal.

Note: For step-by-step instructions to use scanpst.exe see: Using the Inbox Repair Tool (scanpst.exe)

Optionally: Switch to an Office website (Click-to-Run) installation

In case you want to switch from the Microsoft Store installation to an Office website (Click-to-Run) installation, you can do so in the following way;

1. Go to: Start-> Settings-> Apps
2. Uninstall: Microsoft Office Desktop Apps
3. Go to: Office.com.
4. Login if you aren’t so automatically, click on the “Install Office” link in the top right corner and follow on-screen instructions.